Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Audiobook (Free)
- James P. Womack
- Simon & Schuster Audio
- 2005-10-11
Summary:
An enormous disconnect exists between consumers and suppliers today. Consumers have got a greater choice of higher quality goods to choose from and can get these items from growing number of sources. Why aren’t customers any more happy? Because everything surrounding the process of obtaining and using each one of these items causes us aggravation and disappointment.
In their bestselling business classic Lean Thinking, Adam Womack and Daniel Jones presented the world towards the principles of lean creation. In Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how exactly to remove inefficiency during consumption.
The problem can be neither that companies don’t care nor the fact that people trying to fix our broken items are inept. Rather, it’s that few businesses today seeconsumption as an activity some linked goods and services, which must take place seamlessly for the consumer to be satisfied. In this landmark new audiobook, the authors deconstruct this damaged producer-consumer model and display businesses how exactly to repair it.
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