Humble Consulting: How to Provide Real Help Faster Audiobook (Free)

Talking to in Complex and Changing Instances

Organizations face problems today that are too messy and complicated for consultants to simply play doctor: operate a few tests, offer a neat analysis of the “issue,” and recommend a remedy. Edgar Schein argues that consultants have to jettison the aged idea of professional distance and use their customers in a far more personal way, emphasizing genuine openness, interest, and humility. Schein draws deeply on his own decades of experience, providing over two dozen case research that illuminate each stage of the humble consulting process. Just as he did with Process Assessment nearly fifty years ago, Schein has once more revolutionized the field, allowing consultants to become more truly helpful and greatly more effective.