Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results by Judith E. Glaser
The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible by Brian Tracy
The 3 Keys to Empowerment: Release the Power Within People for Astonishing Results by Alan Randolph, John P. Carlos, Ken Blanchard
Co-Active Coaching Third Edition: Changing Business, Transforming Lives by Henry Kimsey-House, Karen Kimsey-House, Laura Whitworth, Phillip Sandahl
Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty by Laurence Vincent
You’re the Boss: Bare Knuckle People Management; Instant Influence; Being the Boss by John Kulisek, Kent L. Lineback, Linda A. Hill, Michael Pantalon, Sean O'neil
The Best Damn Management Book Ever: 9 Keys to Creating Self-Motivated High Achievers by Warren Greshes
Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It by Jeff Toister
