Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers Audiobook (Free)

With regards to running a business, the main decisions a leader makes are not about products or locations-they’re about people. For days gone by thirty-three years, Dee Ann Turner has been recruiting, schooling, and retaining among the better workers in the restaurant business. Right now she’s ready to talk about her secrets on how to build, maintain, and grow an organizational tradition that attracts world-class skill and consistently delights customers, no matter what your industry.

In Bet on Skill, Turner demonstrates how to make a exceptional company culture; select, maintain, and steward talent; nurture internal interactions; create company commitment leading to customer loyalty; instill the practice of servant command within your company; treat everyone with honor, dignity, and respect; and much more.